Cookie Troubleshooting Guide (2024)

  • Save

  • Pinterest

  • Email

  • Facebook

  • Print

(function() { document.addEventListener('DOMContentLoaded', function() { var componentMetadata = JSON.parse('\x7b\x22componentName\x22\x3a\x22ActionToolbar_59e5fa31-dc57-46ea-93d1-265650a760f0\x22,\x22deferOptions\x22\x3a\x7b\x22deferComponent\x22\x3atrue,\x22deferType\x22\x3a\x22OnDemand\x22,\x22deferId\x22\x3a\x22r080177f63d46436e9d1a080703f8a77d\x22,\x22deferredContainerId\x22\x3a\x22\x2ffloatingActionToolbar\x2ffloatingActionToolbar_interop\x22,\x22deferredContainerView\x22\x3a\x22InteropDeferWrapper\x22\x7d,\x22viewName\x22\x3a\x22ActionToolbar\x22\x7d'); var configuration = {"contentId":"14e8cb2a-9976-43cc-a681-fd96e9b0cb3f","toolbarSettings":{"id":"59e5fa31-dc57-46ea-93d1-265650a760f0","regAction":"FAVORITE","eSourceCode":11275,"namePassedToEvents":"ArticleStandardLongFormToolbar","buttons":[{"addFavoriteErrorMessage":"Sorry, something went wrong. Please save again.","removeFavoriteErrorMessage":"Error occurred while removing from favorites","regAction":"FAVORITE","eSourceCode":11275,"isCurrentUserAnonymous":false,"isFavoriteItem":false,"id":"16a29701-2b75-4d9a-aa9c-860376da50d7","allowedForAnonymousUsers":false,"type":"Favorite","displayName":"Save","namePassedToEvents":"Favorite","cssClassName":"atButtonFavorite","privacyOptOutMessage":"\u003cdiv class=\u0027privacyMessage\u0027\u003e\n\u003ch3\u003eThis feature is not available with your current cookie settings.\u003c/h3\u003e\n\u003cp\u003eYou can \u003ca href=\u0027#\u0027 data-show-preference-center=\u00271\u0027\u003eupdate your privacy settings\u003c/a\u003e to enable this content. Please enable “Functional Cookies” to use this feature.\u003c/p\u003e\n\u003c/div\u003e","showPrivacyOptOutMessage":false},{"providerName":"pinterest","providerNamePassedToEvents":"Pinterest","shareUrlFormat":"//pinterest.com/pin/create/link/?url={0}","id":"c18cf08e-e436-4cd0-a180-1bafb15369a6","allowedForAnonymousUsers":true,"type":"Social","displayName":"Pinterest","namePassedToEvents":"Pinterest","cssClassName":"atButtonPinterest","privacyOptOutMessage":"\u003cdiv class=\u0027privacyMessage\u0027\u003e\n\u003ch3\u003eThis feature is not available with your current cookie settings.\u003c/h3\u003e\n\u003cp\u003eYou can \u003ca href=\u0027#\u0027 data-show-preference-center=\u00271\u0027\u003eupdate your privacy settings\u003c/a\u003e to enable this content. Please enable “Functional Cookies” to use this feature.\u003c/p\u003e\n\u003c/div\u003e","showPrivacyOptOutMessage":false},{"templateId":"13bdd311-4300-4fb8-9d78-9cbaf98f5578","dialogHeading":"Email Article","emailCode":"BC_ContentEmail","dialogSettings":{"cancelButtonText":"Cancel","copyToSenderLabel":"Send a Copy to Myself","emailAddressesLabel":"* Email Address(es)","emailInstructionText":"Separate email addresses with commas","fromText":"From:","privacyPolicyText":"\u003cp\u003e\u0026copy;2024 General Mills, Inc. All Rights Reserved. This information will only be used to send an email to your friend(s) and will not be saved. Please read our \u003ca rel=\u0022noopener noreferrer\u0022 rel=\u0022noopener noreferrer\u0022 href=\u0022http://www.generalmills.com/company/privacy-policies/privacy-policy-us\u0022 target=\u0022_blank\u0022 shape=\u0022rect\u0022\u003ePrivacy Policy\u003c/a\u003e.\u003c/p\u003e","requiredFieldText":"* Required","sendButtonText":"Send","senderEmailAddressLabel":"* Your Email Address","senderFirstNameLabel":"* Your First Name","sendToText":"Send To:"},"id":"be9422a3-85a8-4c31-86f5-e171255bb89d","allowedForAnonymousUsers":true,"type":"Email","displayName":"Email","namePassedToEvents":"Email","cssClassName":"atButtonEmail","privacyOptOutMessage":"\u003cdiv class=\u0027privacyMessage\u0027\u003e\n\u003ch3\u003eThis feature is not available with your current cookie settings.\u003c/h3\u003e\n\u003cp\u003eYou can \u003ca href=\u0027#\u0027 data-show-preference-center=\u00271\u0027\u003eupdate your privacy settings\u003c/a\u003e to enable this content. Please enable “Functional Cookies” to use this feature.\u003c/p\u003e\n\u003c/div\u003e","showPrivacyOptOutMessage":false},{"providerName":"facebook","providerNamePassedToEvents":"Facebook","shareUrlFormat":"//facebook.com/sharer/sharer.php?u={0}","id":"6c3f442d-6ffe-460f-8360-b02b122d326c","allowedForAnonymousUsers":true,"type":"Social","displayName":"Facebook","namePassedToEvents":"Facebook","cssClassName":"atButtonFacebook","privacyOptOutMessage":"\u003cdiv class=\u0027privacyMessage\u0027\u003e\n\u003ch3\u003eThis feature is not available with your current cookie settings.\u003c/h3\u003e\n\u003cp\u003eYou can \u003ca href=\u0027#\u0027 data-show-preference-center=\u00271\u0027\u003eupdate your privacy settings\u003c/a\u003e to enable this content. Please enable “Functional Cookies” to use this feature.\u003c/p\u003e\n\u003c/div\u003e","showPrivacyOptOutMessage":false},{"layoutParameter":"p%3d1","id":"de022929-4416-4bc9-ab3c-ae5711d562bf","allowedForAnonymousUsers":true,"type":"Print","displayName":"Print","namePassedToEvents":"Print","cssClassName":"atButtonPrint","privacyOptOutMessage":"\u003cdiv class=\u0027privacyMessage\u0027\u003e\n\u003ch3\u003eThis feature is not available with your current cookie settings.\u003c/h3\u003e\n\u003cp\u003eYou can \u003ca href=\u0027#\u0027 data-show-preference-center=\u00271\u0027\u003eupdate your privacy settings\u003c/a\u003e to enable this content. Please enable “Functional Cookies” to use this feature.\u003c/p\u003e\n\u003c/div\u003e","showPrivacyOptOutMessage":false}],"isSticky":true},"userSettings":{"isCurrentUserAnonymous":true,"isFavoriteItem":false},"pageAttributes":{"url":"https%3a%2f%2fwww.bettycrocker.com%2fhow-to%2ftipslibrary%2fbaking-tips%2fcookie-troubleshooting-guide","contentId":"14e8cb2a-9976-43cc-a681-fd96e9b0cb3f"},"recaptchaPublicKey":"6LfU_icUAAAAALSqSjRg5hqZwbPr1b8k-_80a_S_"}; var moduleName = 'actionToolbar'; var isVueModule = true; GeneralMills.PandoSites.RegisterControlInstance(moduleName, configuration, componentMetadata, isVueModule)});})();

Updated October 13, 2020

Cookie Troubleshooting Guide (1)

Everyone makes mistakes, even experienced cookie bakers like you. Don't worry, we got baking in the Betty Crocker Test Kitchens to find out how to fix flat cookies, burnt cookies and other travesties in the future.

Why Are My Cookies Flat?

Cookie Troubleshooting Guide (2)

Mistake: When cookies turn out flat, the bad guy is often butter that is too soft or even melted. This makes cookies spread. The other culprit is too little flour—don't hold back and make sure you master measuring. Finally, cookies will also flatten if placed and baked on hot cookie sheets. Keep it cool to start with.

How to Fix it: If too-soft butter was the culprit, try refrigerating cookie dough for 1 to 2 hours before baking. If too-little flour was the issue, try adding an additional 1 to 2 tablespoons of flour to the dough. Then, bake a test cookie. If neither were the mistake, it was probably a too-hot pan that caused the spreading. Cool your cookie sheet before baking another batch.

How to Avoid it: Allow your butter to come to room temperature—then cut it into pieces. The perfect temp should take about 30 minutes. Make sure you’re using the most accurate measuring method and the correct measuring tools. Cool your cookie sheet in between batches—allow the sheet to sit at room temperature for 5 to 10 minutes, then run under cold water and dry—this will cool the sheet without it warping.

How Come My Cookies Baked Together?

Cookie Troubleshooting Guide (3)

The Mistake: When cookies bake together, it’s because they were too close. Just like us, cookies need a little breathing room—otherwise, they have a meltdown!

How to Fix it: Make a snack of your cookie clump or break it into pieces and use it as a topper for your ice cream sundae!

How to Avoid it: Give your cookies space...about 2 inches apart. You should be able to fit a dozen cookies onto a sheet. Remember to let your cookie sheets cool in between batches or your dough will spread.

Why Did My Cookies Burn?

Cookie Troubleshooting Guide (4)

The Mistake: Let's get to the bottom of burnt cookies! A few things can cause your cookies to burn: a dark-colored cookie sheet could cause it or if the temperature is at full tilt. And, sometimes it’s just the simplest answer: cookies were baked too long.

How to Fix it: The good news is, you only bake one sheet at a time, so your recipe isn't ruined because of one burned batch. The bad news is, burnt cookies just aren't the same as the real things, so throw them out and start again!

How to Avoid it: Use a shiny, silver-colored aluminum cookie sheet, which will reflect heat. Timing is everything too. Remember to set a timer as the cookies enter the oven. It’s also a good idea to use an oven thermometer to check your oven’s temperature. A piece of advice, oven temperature gauges can be 25 to 50 degrees off.

Why Did My Cookies Bake Unevenly?

Cookie Troubleshooting Guide (5)

The Mistake: If your tray of cookies bakes up unevenly—with some cookies tough and overdone and others too soft and raw—it’s probably because the cookie dough balls you started with were too varied in size.

How to Fix it: As long as the cookies are not tooth-breakingly hard or raw, you can still enjoy them. You could remove the cookies that are done and keep the others cooking for a few minutes more.

How to Avoid it: Luckily, this is an easy one. Use a spring-loaded cookie scoop or tablespoon measure your cookies to the T. Cookies will get done at the same time, and you won’t wind up with a tray of cookies that’s simultaneously overdone and underdone. Get the inside scoop on cookie shaping.

Why Did My Cookies Stick to the Sheet?

The Mistake: Cookies stick to the sheet when they’ve been left to cool for too long.

How to Fix it: When this happens, put the cookies back in the oven to soften enough that they release from the pan. Simple! This should happen quickly, in 1 to 2 minutes. Remember, you're warming them up again, not baking them!

How to Avoid it: Pay as much attention to your cooling process, as you do to your baking process. Most recipes advise leaving cookies on the sheet for 1 to 2 minutes, after being removed from the oven. This allows cookies to set and makes them easier to move. Next, place cookies on a cooling rack to finish cooling completely.

Now that you know what not to do, learn what to do. With tips from the Betty Crocker Test Kitchens, you’ll be baking perfect homemade cookies in no time.

(function() { document.addEventListener('DOMContentLoaded', function() { var componentMetadata = JSON.parse('\x7b\x22componentName\x22\x3a\x22NewsletterCTA_b9911a56-3a0d-4b1c-8521-df6c10ce048a\x22,\x22deferOptions\x22\x3a\x7b\x22deferComponent\x22\x3atrue,\x22deferType\x22\x3a\x22OnDemand\x22,\x22deferId\x22\x3a\x22rb6a28f13db0644e48b10bbf2e372b5a5\x22,\x22deferredContainerId\x22\x3a\x22\x2fprimaryColumn\x2finteropInlineNewsletterCta\x22,\x22deferredContainerView\x22\x3a\x22InteropDeferWrapper\x22\x7d,\x22viewName\x22\x3a\x22NewsletterCTA\x22\x7d'); var configuration = {"unsubscribedNewsletters":[{"listId":"1e34a555-89d1-45f0-8f07-b3ae6b01c03c","thumbnailImageUrl":"/-/media/GMI/Core-Sites/BC/Images/Shared/myaccount/newsletters/BC_Thumb157x157.png?sc_lang=en","previewUrl":"https://morpheus3.idpk.net/email_sends/9111/preview","name":"Betty\u0027s Email","isPromo":false}],"settings":{"anonymousCopy":"Ready to Be Inspired?","anonymousDescriptionCopy":"We know you’ll love our daily tips, trends and tasty recipes sent right to your inbox.​","anonymousThankYouCopy":"\u003cp\u003eThanks! Your first email is on its way.\u003c/p\u003e\n","anonymousThankYouDescriptionCopy":"\u003cp\u003e\u003cspan\u003eNow that you\u0026rsquo;re signed up, create an account on BettyCrocker.com to save your favorite recipes, learn more about special promotions and get inspired through Betty\u0026rsquo;s expert tips.\u003c/span\u003e\u003c/p\u003e","anonymousButtonText":"Sign up now","anonymousEmailInvalidErrorText":"Please enter a valid email address.","anonymousSubscribeErrorText":"We encountered an error while signing you up. Please try again.","anonymousEmailAddressPlaceholderText":"Enter your email address","anonymousEmailAddressLabel":"Email Address","anonymousLegalCopy":"By signing up, you accept our\u0026nbsp;\u003ca rel=\u0022noopener noreferrer\u0022 href=\u0022https://www.generalmills.com/privacy-security/us-english-privacy-policy\u0022 target=\u0022_blank\u0022\u003e\u003cspan style=\u0022text-decoration: underline;\u0022\u003ePrivacy Policy\u003c/span\u003e\u003c/a\u003e\u0026nbsp;and agree that your information may be used across our\u0026nbsp;\u003ca rel=\u0022noopener noreferrer\u0022 href=\u0022https://www.generalmills.com/food-we-make/brands\u0022 target=\u0022_blank\u0022\u003e\u003cspan style=\u0022text-decoration: underline;\u0022\u003efamily of brands\u003c/span\u003e.\u003c/a\u003e","requiredFieldText":"","standardSmallImageUrl":"/-/media/GMI/Core-Sites/BC/Images/BC/seasonal/2021_Christmas/ncta_bg.png","standardLargeImageUrl":"/-/media/GMI/Core-Sites/BC/Images/BC/seasonal/2021_Christmas/ncta_bg.png","backgroundColor":"#333333","accentColor":"","registrationUrl":"/register/reg-fp?RegAction=SUBSCRIBERUPGRADE\u0026esrc=11275\u0026returnUrl=%2fhow-to%2ftipslibrary%2fbaking-tips%2fcookie-troubleshooting-guide","registrationLinkText":"Join free!","enableExpandedFields":false,"hideForSessionCookieExpiration":0,"ctaType":"StandardAnonymous","location":"Inline","userState":"Anonymous","sourceCodeOverride":0}}; var moduleName = 'newsletterCta'; var isVueModule = true; GeneralMills.PandoSites.RegisterControlInstance(moduleName, configuration, componentMetadata, isVueModule)});})();

(function() { document.addEventListener('DOMContentLoaded', function() { var componentMetadata = JSON.parse('\x7b\x22componentName\x22\x3a\x22ConsumerGeneratedContent_14e8cb2a-9976-43cc-a681-fd96e9b0cb3f\x22,\x22deferOptions\x22\x3a\x7b\x22deferComponent\x22\x3atrue,\x22deferType\x22\x3a\x22OnDemand\x22,\x22deferId\x22\x3a\x22rf2025a4aa2a54f0bbb8400c50a333a04\x22,\x22deferredContainerId\x22\x3a\x22\x2fratingReview\x2finteropRatingReview\x22,\x22deferredContainerView\x22\x3a\x22InteropDeferWrapper\x22\x7d,\x22viewName\x22\x3a\x22ConsumerGeneratedContent\x22\x7d'); var configuration = {"loaderScript":"https://apps.bazaarvoice.com/deployments/bettycrocker/main_site/production/en_US/bv.js","type":"QuestionAndAnswer","language":"en","includeRatings":false}; var moduleName = 'consumerGeneratedContent'; var isVueModule = true; GeneralMills.PandoSites.RegisterControlInstance(moduleName, configuration, componentMetadata, isVueModule)});})();

Cookie Troubleshooting Guide (2024)

FAQs

How do you fix common cookie problems? ›

Using too much flour will make your cookies too cakey, so try reducing the flour amount by two tablespoons. Avoid using cake flour instead; try a mix of all-purpose flour and bread flour for a more dense and chewy texture. Using too much baking powder. According to the science geeks at Serious Eats—we love you!

Why are my cookies not baking properly? ›

Mistake: When cookies turn out flat, the bad guy is often butter that is too soft or even melted. This makes cookies spread. The other culprit is too little flour—don't hold back and make sure you master measuring. Finally, cookies will also flatten if placed and baked on hot cookie sheets.

How do you know if cookies are bad? ›

Off Smell or Taste: Any rancid, sour, or just "off" smell or taste is a clear indicator that cookies have gone bad. Mold: This is a definite sign of spoilage. If you see any mold, the cookies should be discarded immediately.

What are the 15 common mistakes in making cookie dough? ›

14 Cookie Dough Mistakes That Everyone Makes
  • Assuming You Can Never Eat Raw Cookie Dough. ...
  • Using The Wrong Type Of Flour. ...
  • Throwing All Your Ingredients In At The Same Time. ...
  • Measuring Your Ingredients Poorly. ...
  • Overmixing Your Cookie Dough. ...
  • ‌Forgetting To Chill Your Dough. ...
  • Softening Your Butter Too Much.
Feb 28, 2024

How do I reset my cookie settings? ›

How Do You Clear Cookies in Your Browser?
  1. Click the three dots in the upper-right corner.
  2. Go to Settings -> Privacy and security -> Clear browsing data.
  3. Choose the time range and make sure 'Cookies and other site data' is selected.
  4. Click Clear data.
Apr 12, 2024

What are 3 problems with baking cookies? ›

But anyone who's ever made cookies has experienced the agony of treat defeat when a batch baked with the highest of hopes just doesn't hit the mark. They could be dry or doughy, tough or crumbly, spread too thin (or hardly spread at all), entirely too sweet or bewilderingly bland, or burnt or underbaked.

Why do my cookies always turn out flat even when I follow the recipe? ›

WHY ARE MY COOKIES FLAT? HOW TO FIX FLAT COOKIES
  • OVEN IS TOO HOT. Oven temperatures are a crucial factor in baking. ...
  • INGREDIENTS MEASURED INCORRECTLY. ...
  • BAKING SHEET IS TOO HOT. ...
  • BUTTER IS TOO SOFT. ...
  • BAKING SHEET IS OVER-GREASED. ...
  • DOUGH WASN'T CHILLED BEFORE BAKING. ...
  • DOUGH IS OVERMIXED. ...
  • BAKING SHEET WAS OVERCROWDED.

Why did my cookies turn out more like cake? ›

When cookies are too cakey, there are two main culprits: too much leavening (baking powder or baking soda) or too much egg. If there is too much baking powder or baking soda in the dough, the cookies will rise too much when baking, creating a cakier structure. Eggs also promote a cakey structure in cookies.

What happens to cookies with too much baking soda? ›

Using too much baking soda or baking powder can really mess up a recipe, causing it to rise uncontrollably and taste terrible. But don't freak out if you accidentally poured too much baking soda in cookie dough or added too much baking powder to cake batter. Depending on the situation, you might be able to fix it.

How can you tell if a cookie is baked properly? ›

If it feels set and springs back slightly, it is likely done. Avoid pressing too hard, as this can deflate the cookie. Light Cracking – Look for light cracks on the surface of the cookies. If you see them, the cookies have been baked long enough and are ready to be taken out of the oven.

What is the secret to making good cookies? ›

The key is to always use top-quality ingredients as they'll result in a better cookie; it really is that simple.
  1. Always use butter.
  2. Choose the right sugar.
  3. Choose the right flour.
  4. Check your flour is in date.
  5. Choose the right kind of chocolate.
  6. Cream the butter and sugar.
  7. Beat in the eggs.
  8. Fold in the flour.

What temperature do you bake cookies at? ›

Bake at 375 degrees F until golden and tender, 12 to 15 minutes. For crispy-cakey cookies: Bake the cookies at 425 degrees F until golden and crunchy on the outside, 8 to 10 minutes. For chewy cookies: Use 1 cup light brown sugar and 1/4 cup corn syrup and omit the granulated sugar.

How to tell if cookie dough is overmixed? ›

You may notice visible pockets of flour, streaks of butter, or uneven coloration. When overmixed, though, cookie dough will feel dense, greasy, heavy, and warm. It may be tough to roll out or work with, just like overmixed pie dough.

What is the main problem with cookies? ›

Cookies themselves are harmless since the data they contain never changes. They are unable to install malware or viruses on computers. Some cyber attacks, unfortunately, have the ability to access user browsing sessions and hijack cookies. They can trace people's browsing history, which is dangerous.

How do I fix cookies on my computer? ›

Click 'Tools' (the gear icon) in the browser toolbar. Choose Internet Options. Click the Privacy tab, and then, under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies, and then click OK.

How to fix cookies that spread too much? ›

If this happens, put the dough into the refrigerator until it is well chilled, usually about 1 to 2 hours. Another possible fix is to add some additional flour, 1 tablespoon at a time, until the dough is slightly stiffer and doesn't spread. 2. Butter or margarine is too soft.

Top Articles
Latest Posts
Article information

Author: Allyn Kozey

Last Updated:

Views: 5923

Rating: 4.2 / 5 (43 voted)

Reviews: 90% of readers found this page helpful

Author information

Name: Allyn Kozey

Birthday: 1993-12-21

Address: Suite 454 40343 Larson Union, Port Melia, TX 16164

Phone: +2456904400762

Job: Investor Administrator

Hobby: Sketching, Puzzles, Pet, Mountaineering, Skydiving, Dowsing, Sports

Introduction: My name is Allyn Kozey, I am a outstanding, colorful, adventurous, encouraging, zealous, tender, helpful person who loves writing and wants to share my knowledge and understanding with you.